Customer Support Specialist (Arabic) | Remote

 

We are actively seeking a detail-oriented Remote Customer Support (Arabic) Specialist to join our team. In this role, you will be responsible for delivering professional and timely support to Arabic-speaking customers through various communication channels.

You will handle customer inquiries, resolve issues efficiently, and ensure a positive customer experience at every interaction. Strong communication skills in Arabic, excellent problem-solving ability, and attention to detail are essential for success in this remote position. Your contribution will play a key role in maintaining customer satisfaction and supporting the overall growth of our organization.

 

Key Responsibilities

 

1) Customer Communication

• Respond to customer inquiries via email, chat, or phone in Arabic (and English if required)
• Provide accurate information about products, services, and processes
• Maintain clear, professional, and empathetic communication

2) Issue Resolution

• Assist customers with troubleshooting and resolving common issues
• Identify root causes and guide customers through solutions
• Escalate complex or sensitive cases to appropriate teams

3) Case Management

• Document all customer interactions in CRM or support systems
• Track open cases and follow up to ensure timely resolution
• Maintain accurate and up-to-date customer records

4) Quality and Service Standards

• Ensure all responses meet company quality and communication standards
• Handle complaints with professionalism and empathy
• Support continuous improvement by identifying recurring issues

5) Team Collaboration

• Work closely with internal teams to resolve customer concerns
• Participate in training sessions and team meetings
• Stay updated on product changes, policies, and procedures

 

Required Skills and Qualifications

• Fluency in Arabic (written and spoken) and good English skills
• Strong communication and interpersonal abilities
• Customer-focused mindset with empathy and patience
• Ability to handle multiple tasks in a fast-paced environment
• Basic computer skills and familiarity with digital tools
• Problem-solving skills and attention to detail
• Ability to work independently in a remote setting
• Previous customer support experience is a plus

 

Technical Requirements

• Reliable high-speed internet connection
• Personal computer or laptop with updated operating system
• Quiet and professional workspace
• Familiarity with email, chat tools, and CRM systems (preferred)

 

What We Offer

• Competitive compensation
• Flexible remote working schedule
• Training and onboarding support
• Opportunities for career growth in customer support
• Performance-based incentives
• Supportive and collaborative remote team environment

 

Keywords

Customer support • Arabic speaker • Remote work • Customer service • CRM systems • Communication skills • Problem-solving • Multilingual support • Work from home • Customer experience • Service representative

 

 

Company:Anomali is headquartered in Silicon Valley and is the Leading AI-Powered Security Operations Platform that is modernizing security operations.

★ PLEASE SUBMIT YOUR CV IN ENGLISH ★ Marketing Manager (SD) Location: Remote — Central or South America Employment Type: Full-Time Compensation: $1,300 – $1,500 USD/monthAbout the Role We are seeking a highly organized, execution-focused, and performance-driven Marketing Manager to directly manage and execute digital marketing initiatives across multiple brands.

Mindrift is looking for skilled Bot Developers (WhatsApp Business API, Telegram Bot API, Discord API) to join the Tendem project (https://tendem.

About This RoleLocation: This position is fully remote within the continental United States.

Hiring: Graphic ArtistJob OverviewRemoteVA are looking for a talented and creative Graphic Artist to join our team.

About InfoTrustInfoTrust is a global, privately-owned consulting and solutions agency dedicated to unlocking the power of data to drive marketing performance and business growth.

Laurel Springs School, a subsidiary of Spring Education Group, a WASC-accredited school, is a pioneer in online private school education since 1991.

Start Date: ASAPJob description:Job Title: CSR/Data Entry Job Type: Full Time FLSA Status: Non-Exempt/Hourly Grade: H2 Function/Department: Health Plan and Healthcare Services Reporting to: Team Lead/Supervisor - Operations Pay : $14 Schedule: Monday-Friday 1.

The Genetic Counselor is responsible for the following: • Laboratory molecular and genetic testing clinical case review activities.

Job DescriptionJob Description Required Certificates and Licenses: Tennessee Teaching Certification Residency Requirements: This position is remote and strongly prefers candidates that reside in Tennessee.

Posting Date05/28/2026417 Ware Ave, Rockford, Illinois, 61107-6413, United States of AmericaRemote position, but candidate must reside in: North Dakota, South Dakota, Wisconsin, Minnesota, Illinois, Michigan, Indiana, Ohio, Kentucky, Virginia, or West Virginia Preferred Markets: Chicago, IL or Minneapolis, MN Position SummaryAt DaVita, we find that our best leaders are those who create an inspiring vision for the future and empowers their team to achieve success.

Category: Real Estate Location: Job Title: Part-Time Senior Bookkeeper & Financial Operations Assistant Location: Fully Remote (Kenya-based team member supporting a U.

Anunciada 14:13:33. Há mais de 15 anos, a BairesDev® é líder em projetos tecnológicos. Entregamos soluções inovadoras… - veja esta vaga e outras semelhantes no LinkedIn.

Anunciada 14:13:33. Há mais de 15 anos, a BairesDev® é líder em projetos tecnológicos. Entregamos soluções inovadoras… - veja esta vaga e outras semelhantes no LinkedIn.

This is a U.S. based position. All of the programs we support require U.S. citizenship to be eligible for employment. All work must be conducted within the continental U.S.

Who we are:

Raft (https://TeamRaft.com) is a customer-obsessed non-traditional defense tech company dedicated to empowering U.S. military and government agencies with cutting-edge AI/ML and data solutions. We are a leader in autonomous data fusion and Agentic AI, with a purposeful focus on Distributed Data Systems, Platforms at Scale, and Complex Application Development. With headquarters in McLean, VA, our range of clients includes innovative federal and public agencies leveraging design thinking, cutting-edge tech stack, and cloud-native ecosystem. We build digital solutions that impact the lives of millions of Americans.

About the role:

Raft is building mission-critical data platforms for the Department of War that process billions of events per day from hundreds of sensors and operational sources, delivering intelligence to operators who use it to make time-sensitive decisions. Our platform runs across multiple classification levels and deployment environments.

As a Senior DevOps Engineer at Raft, you won’t be operating in a pure infrastructure lane. You will be expected to understand the software you’re deploying, contribute to it when needed, and engage with the data pipelines flowing through the systems you manage. This is a role for someone who thinks end-to-end, from data ingest and pipeline performance through to Kubernetes-based deployment, observability, and secure operations in defense environments.

You will work across cloud and on-premises environments, partner closely with software and data engineers, and help Raft maintain the operational rigor and platform reliability that our most demanding customers depend on.

What You’ll Do

• Design, implement, and maintain secure Kubernetes-based infrastructure supporting data platform workloads across cloud and on-premises environments
• Build, manage, and improve CI/CD pipelines using GitLab and GitOps-based delivery patterns, enabling reliable, repeatable deployments across multiple classification levels
• Develop and maintain Infrastructure as Code (IaC) using tools such as Terraform and Ansible to provision, configure, and lifecycle-manage platform infrastructure
• Collaborate directly with software engineers to understand service architectures, dependencies, and runtime behavior, and contribute code-level changes where needed to improve deployability, reliability, or observability
• Support and optimize data streaming and processing pipelines built on technologies such as Kafka, Kafka Streams, Flink, and Pinot, diagnosing bottlenecks, tuning configurations, and ensuring data integrity across the platform
• Implement and manage platform observability using monitoring (Prometheus, Grafana), logging (Fluentbit, Loki, Kibana), and alerting tooling to maintain operational awareness in production environments
• Apply and enforce DevSecOps practices including container hardening, vulnerability scanning, software supply chain security, and compliance-driven deployment patterns in regulated government environments
• Manage and debug complex Helm chart deployments, service mesh configurations (Istio), and Kubernetes networking across multi-cluster and multi-environment topologies
• Support operations across multiple deployment targets, cloud-hosted (AWS, Azure), on-premises data centers, and edge/tactical environments, adapting platform patterns to the constraints of each
• Write clean, maintainable automation and tooling in Java or Go to accelerate platform operations, reduce toil, and improve developer experience across engineering teams
• Engage directly with customers at the most operationally demanding locations in the Department of War

What we are looking for:

• 5+ years of relevant hands-on experience in DevOps or platform engineering roles.
• 5+ years of production experience with Docker and Kubernetes, including provisioning, operating, and troubleshooting clusters in real-world environments
• Strong experience building and maintaining CI/CD pipelines, with hands-on proficiency in GitLab CI, GitOps workflows (Flux, ArgoCD), and modern software delivery practices
• Experience supporting data-intensive platforms using streaming technologies such as Kafka, or Flink, including configuration, tuning, and operational support
• Solid understanding of data engineering fundamentals, including ETL/ELT pipeline design, data storage patterns, data governance concepts, and integration with downstream consumers
• Proficiency with Infrastructure as Code tooling, particularly Terraform; experience with Ansible or similar configuration management tools
• Strong Helm proficiency, including authoring and maintaining charts for complex multi-service deployments
• Hands-on experience with platform observability tooling: Prometheus, Grafana, Fluentbit, Loki or Elasticsearch/Kibana
• Demonstrable software development skills in Java and/or Go, comfortable reading, modifying, and contributing to application codebases, not just deploying them
• Experience with cloud infrastructure on AWS and/or Azure, including networking, IAM, storage, and managed Kubernetes services
• Strong systems thinking, troubleshooting discipline, and the ability to work independently in a fast-moving environment with competing priorities
• Experience applying secure and compliant deployment practices in regulated or government environments
• Active Secret clearance required; must be eligible for and willing to obtain a Top Secret/SCI clearance
• Ability to obtain Security+ certification within the first 90 days of employment
• Ability to travel up to 25%

Highly preferred:

• Experience with service mesh technologies, particularly Istio, including traffic management, mTLS, and observability integration
• Familiarity with Kubernetes-based ML/AI platforms such as Kubeflow, KServe, or Ray, and experience supporting GPU-enabled workloads
• Experience with software supply chain security tools including container image scanning, SBOM generation, and runtime vulnerability management
• Background supporting deployments across multiple classification levels or air-gapped / disconnected environments
• Experience with package and dependency management across polyglot environments (Maven, Gradle, NPM, Yarn, pip)
• Familiarity with compliance frameworks relevant to DoW software deployment, including RMF, STIGs, and IL4/IL5/IL6 requirements
• Contributions to or ownership of internal developer platforms, golden path tooling, or shared infrastructure services
• Experience with distributed tracing and APM tooling (e.g., OpenTelemetry, Jaeger, Tempo)
• Existing TS/SCI clearance strongly preferred

What Success Looks Like

• Platform deployments are reliable, repeatable, and secure across every environment Raft operates in, from commercial cloud to classified on-premises
• Engineering teams move faster because CI/CD workflows, infrastructure tooling, and deployment patterns are solid, well-documented, and easy to use
• Data pipelines running through Raft’s platform are stable, observable, and performant, with clear ownership of issues when they arise
• You’ve earned the trust of software engineers by understanding what they’ve built and engaging meaningfully in conversations about architecture, runtime behavior, and operational trade-offs
• Compliance and security posture across deployment environments is continuously maintained, not bolt-on

Clearance Requirements:

• Minimum active Secret clearance with ability to obtain and maintain an active TS SCI security clearance

Salary Range: $150,000.00 - $200,000.00

Work Type:

• Hybrid with up to 25% travel
• Active Secret clearance required to start; TS/SCI eligibility required

What we will offer you:

• Highly competitive salary
• Fully covered healthcare, dental, and vision coverage
• 401(k) and company match
• Take as you need PTO + 11 paid holidays
• Education & training benefits
• Generous Referral Bonuses
• And More!

Our Vision Statement:

We bridge the gap between humans and data through radical transparency and our obsession with the mission.

Our Customer Obsession:

We will approach every deliverable like it’s a product. We will adopt a customer-obsessed mentality. As we grow, and our footprint becomes larger, teams and employees will treat each other not only as teammates but customers. We must live the customer-obsessed mindset, always. This will help us scale and it will translate to the interactions that our Rafters have with their clients and other product teams that they integrate with. Our culture will enable our success and set us apart from other companies.

How do we get there?

Public-sector modernization is critical for us to live in a better world. We, at Raft, want to innovate and solve complex problems. And, if we are successful, our generation and the ones that follow us will live in a delightful, efficient, and accessible world where out-of-box thinking, and collaboration is a norm.

Raft’s core philosophy is Ubuntu: I Am, Because We are. We support our _“nadi”_ by elevating the other Rafters. We work as a hyper collaborative team where each team member brings a unique perspective, adding value that did not exist before. People make Raft special. We celebrate each other and our cognitive and cultural diversity. We are devoted to our practice of innovation and collaboration.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Hi, we’re TechnologyAdvice.

At TechnologyAdvice, we pride ourselves on helping B2B tech buyers manage the complexity and risk of the buying process. We are a trusted source of information for tech buyers, delivering advice and facilitating connections between our buyers and the world’s leading sellers of business technology.

Headquartered in Nashville, Tennessee, we are a remote-first company with more than 20 digital publications and over 200 global team members in the US, UK, Singapore, Australia, and the Philippines. We’re proud to have been repeatedly recognized as one of America’s fastest growing private companies by Inc., as well as a Tennessee top workplace. We work hard each day and have fun, too, with monthly virtual events, recreational slack channels, and the occasional costumed dance from our CEO.

All positions are open to remote work unless otherwise specified in the requirements below.

The opportunity

The Paid Search Specialist will be an integral part of our Paid Media Team. This team member will provide support for many critical aspects of the campaign planning & launch process across our Paid Search advertising campaigns, ranging from audience & keyword research, campaign & ad builds, 3rd party integration setups, ongoing optimization, reporting & analysis, and more.

Employment Level: Mid-Level

Employment Type: Contract

Location: India

What you’ll do

• Own the building and day-to-day management of paid campaigns across Google Ads and Microsoft Ads, including but not limited to Paid Search, Performance Max, and Demand Gen campaign types.
• Execute rigorous keyword management - initial keyword research, expansion, refinement, and negative keyword-sculpting to ensure high relevance and low wasted spend.
• Adjust and refine bid strategies based on performance trends, seasonal shifts, and market competition.
• Confidently navigate campaign types, attribution models, conversion tracking, audience targeting, and bidding strategies to drive continuous account improvements.
• Identify tracking needs or issues for current campaigns and assist other teams in setting up new conversion events or troubleshooting when necessary
• Improve Quality Scores, ad relevance, and landing page experience through ongoing optimizations and best practice implementation.
• Initiate and manage creative requests to get necessary ad assets from our design team based on channel requirements

Who you are

• You are a paid media marketer with 3+ years of experience building and managing campaigns in Google Ads and Microsoft Ads (experience with Meta Ads, LinkedIn Ads, and other ad platforms are a plus)
• You have a solid understanding of ad platform metrics and what success looks like based on campaign and business goals
• You have an extensive experience with the various bid strategies and budget management tactics within Google Ads and Bing Ads
• You are data-driven and analytical, always challenging the status quo to drive better outcomes
• You can read and comprehend data, with the ability to synthesize and communicate key findings
• You excel at managing multiple projects and campaigns simultaneously, delivering high-quality work on time in a fast-paced, collaborative environment.
• You can learn your way around new tools & interfaces quickly
• You have both technical & creative curiosity fueling your drive to become a better marketer
• You can effectively collaborate with a variety of teams across the organization (creative, social, email, marketing ops, BI, engineering, & SEO)
• You are able to work on US hours
• You have complete command of the English language (speaking and writing)
• You have a working laptop with a stable internet connection and power supply (backup preferred)
• You have the ability to communicate over video on a daily basis
• Agile professional who excels in a fast-paced environment and thrives on continuously pivoting strategies to drive business needs forward

**The duties and responsibilities listed above describe the post as it is in general terms and are not definitive.  The job holder is expected to accept any reasonable alterations that may from time to time be necessary. **

#LI-Remote

*Please note that, as this is a contract position, no perks or benefits are included with this role.

Work authorization

Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in India at hire and must maintain authorization to work in India throughout their employment with our company.

Salary Range

We seek to hire top-tier individuals and intend for our compensation to be at a rate that allows us to recruit and retain individuals who align with our core values, purpose, mission, and vision. Final total compensation is based on a multitude of factors including, but not limited to, skill level, relevant experience to the position, and cost of labor.

Hourly pay range

₹500—₹1,000 INR

EOE statement

We believe that our differences make us stronger, and thus foster a diverse and inclusive culture where people feel safe being themselves. TechnologyAdvice is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state or local law.

Pre-employment screening required.

TechnologyAdvice does not engage with external staffing agencies. Any candidates introduced by such firms will not be eligible for compensation. TechnologyAdvice communicates only through @technologyadvice.com emails and official recruiting platforms. We never recruit via Teams, WhatsApp, or similar apps, and we will never request money, gift cards, or personal financial details during hiring.

Any AI-generated or incomplete application answers will be auto-rejected.

Hi, we’re TechnologyAdvice.

At TechnologyAdvice, we pride ourselves on helping B2B tech buyers manage the complexity and risk of the buying process. We are a trusted source of information for tech buyers, delivering advice and facilitating connections between our buyers and the world’s leading sellers of business technology.

Headquartered in Nashville, Tennessee, we are a remote-first company with more than 20 digital publications and over 200 global team members in the US, UK, Singapore, Australia, and the Philippines. We’re proud to have been repeatedly recognized as one of America’s fastest growing private companies by Inc., as well as a Tennessee top workplace. We work hard each day and have fun, too, with monthly virtual events, recreational slack channels, and the occasional costumed dance from our CEO.

All positions are open to remote work unless otherwise specified in the requirements below.

The opportunity

Our Client Success team ensures that every client has a seamless, positive, and results-driven experience. Each Client Success Coordinator owns a portfolio of accounts and acts as the trusted partner guiding clients from onboarding through program delivery. You will collaborate closely with our sales, operations, and technology teams to deliver what has been sold while creating lasting client value.

This role is about more than project management. It requires taking ownership, anticipating needs, solving problems before they escalate, and helping clients see how their programs connect to their broader business goals. We rely on our Coordinators to be proactive, resourceful, and committed to client success, turning everyday interactions into long-term partnerships.

Location: United States

What you’ll do

• Build strong partnerships with clients by managing day-to-day communication, responding quickly to requests, and proactively reaching out to review performance, share insights, and align on goals.
• Set up, monitor, and optimize client programs in Salesforce, ensuring accuracy and troubleshooting issues as they arise.
• Analyze campaign performance and client feedback to deliver clear, actionable recommendations that improve outcomes.
• Lead client onboarding and present Campaign Reviews, translating results into business-level insights that drive strategic discussions.
• Collaborate across internal teams to refine processes, identify challenges, and recommend creative solutions that enhance both efficiency and client success.
• Take ownership of account health by anticipating client needs, addressing potential risks early, and ensuring programs deliver against expectations.
• Serve as the connector between clients and internal teams, ensuring that client objectives are understood, priorities are aligned, and deliverables meet the highest standard.

Who you are

• A strong communicator who builds confidence through responsiveness, clarity, and professionalism across email, Slack, and Zoom.
• Proficient in Google Sheets or Excel, with the ability to manage data, build reports, and check for accuracy.
• Highly organized, able to juggle multiple accounts while still giving each client personal attention and care.
• Eager to learn the ins and outs of B2B Demand Generation campaigns to better serve our customers.
• Motivated to learn and dive into campaign performance data, identify insights, and connect them to client goals.
• Comfortable with Salesforce (or similar CRMs), and meticulous about keeping systems accurate and up to date.
• Detail-oriented with a sharp eye for quality, ensuring leads and campaign elements meet client expectations.
• A proactive problem-solver who doesn’t just spot issues but takes initiative to resolve them and suggest improvements.
• Agile professional who excels in a fast-paced environment and thrives on continuously pivoting strategies to drive business needs forward.
• Dependable and accountable, ready to take ownership, ask thoughtful questions, and make a meaningful impact in day-to-day client success.

What we offer you

• Career Growth: Advance with mentorship programs, leadership academies, and opportunities to shape company culture and DEI initiatives.
• Flex Fridays: Adjust your 40-hour week to enjoy a full or half day off on Fridays.
• Remote-First Culture: Work from the comfort of your home.
• Flexible PTO: Take the time you need, when you need it.
• Health Coverage: Medical, dental, and vision plans for you and your family.
• Insurance Protection: Life, AD&D, Short-Term, and Long-Term Disability coverage.
• 401K with Match: Secure your future with our company-matched retirement savings.
• Paid Parental Leave: Support for new parents during life’s special moments.
• Wellness Perks: Access Headspace and enjoy monthly fitness reimbursements.
• Pet Insurance: Care for your furry family members.
• Speaker Series Bonus: Present in our monthly speaker series and earn a bonus.
• Book Reimbursement: Get up to 12 books reimbursed per year to fuel your learning.
• Bucket List Benefit: Celebrate milestones with annual contributions toward your dream adventures after 3 years.
• In-Office Perks: Enjoy catered lunches for our in-office team.

#LI-Remote

Work authorization

Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire in an employer approved US state and must maintain authorization to work in the United States throughout their employment with our company.

Salary Range

We seek to hire top-tier individuals and intend for our compensation to be at a rate that allows us to recruit and retain individuals who align with our core values, purpose, mission, and vision. Final total compensation is based on a multitude of factors including, but not limited to, skill level, relevant experience to the position, and cost of labor.

Annual pay range

$50,000—$59,000 USD

EOE statement

We believe that our differences make us stronger, and thus foster a diverse and inclusive culture where people feel safe being themselves. TechnologyAdvice is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state or local law.

Pre-employment screening required.

TechnologyAdvice does not engage with external staffing agencies. Any candidates introduced by such firms will not be eligible for compensation. TechnologyAdvice communicates only through @technologyadvice.com emails and official recruiting platforms. We never recruit via Teams, WhatsApp, or similar apps, and we will never request money, gift cards, or personal financial details during hiring.

Any AI-generated or incomplete application answers will be auto-rejected.

Building the Future of Crypto

Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology.

What makes us different?

Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken’s focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world.

Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account here.

As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures.

Become a Krakenite and build the future of crypto!

Proof of work

The team

At Kraken, compliance is not a checkbox. It’s a core expression of who we are and how we operate. Our Global Sanctions Compliance function sits at the intersection of regulatory accountability and technology, building processes that don’t just meet the standard but set it. We’re looking for people who bring both sharp regulatory judgment and a builder’s mindset to the table.

We’re looking for a Sr. Compliance Associate, Sanctions Regulatory Reporting to join us fully remote in the US. This role reports directly to Kraken’s Chief Sanctions Officer and sits at the heart of how we manage, improve and scale our sanctions reporting programme globally. You won’t just be executing a filing process. You’ll be actively improving it, driving automation across the end-to-end workflow and partnering with engineering and AI teams to build something more scalable and regulator-ready.

The opportunity

• Own the preparation, quality control and timely submission of all outbound sanctions regulatory reports, including OFAC reports, the OFAC Annual Report of Blocked Property and reporting obligations across Payward’s international jurisdictions.

• Maintain a filing calendar and proactively escalate risks of late or incomplete submissions to sanctions leadership, applying rigorous human oversight before every regulatory submission.

• Identify and drive automation opportunities across the sanctions reporting workflow, from alert ingestion and case creation to report generation and filing tracker updates.

• Work with AI and engineering teams to scope and test connectors between sanctions tooling and downstream reporting systems, using AI-assisted platforms including Claude to accelerate template drafting, narrative generation and QC workflows.

• Partner with Regional Compliance Officers across non-US jurisdictions to solicit and incorporate local regulatory feedback, ensuring regional perspectives are integrated while maintaining sanctions programme integrity.

• Serve as a trained backup for sanctions investigations and account closure decisions, supporting caseload surges and ensuring timely resolution to minimise regulatory exposure and client impact.

• Document current-state processes and propose improvements that reduce manual effort without compromising regulatory accuracy or accountability.

Skills you should HODL

• 3+ years of experience in sanctions compliance, regulatory reporting or a related financial crimes compliance function, ideally gained within financial services such as banking, crypto or fintech.

• Working knowledge of OFAC regulations, SDN list screening and sanctions regulatory reporting obligations.

• Hands-on experience using automation and AI tools, such as Claude or ChatGPT, to make the team faster and the work better.

• Experience working with APIs, workflow connectors and case management systems such as Hummingbird, Zendesk or equivalent.

• Strong attention to detail with demonstrated experience in QC or review processes involving regulatory deliverables.

• Ability to interpret regulatory guidance and apply it to real-world filing and reporting scenarios.

• Strong written communication skills with experience drafting or reviewing compliance reports.

• Ability to manage multiple concurrent filing deadlines with a high degree of accuracy.

• High degree of integrity, discretion and ability to handle confidential and sensitive information.

• A bachelor’s degree or equivalent practical experience.

Nice to haves

• CAMS certification or equivalent.

• Familiarity with UK and other non-US sanctions regimes.

• Experience reviewing sanctions enforcement actions and translating regulatory expectations into operational controls.

• Working knowledge of blockchain technology and cryptocurrency ecosystems.

• Experience supporting regulatory exams, audits or enforcement-related inquiries.

• Familiarity with cross-border regulatory reporting across multiple jurisdictions.

Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.

Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.

We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don’t fully meet the listed requirements, especially if you’re passionate or knowledgable about crypto!

We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments are designed to evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Assessment results are considered alongside other relevant information, such as experience and interviews, and are not the sole basis for any employment decision.

As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.

Stay in the know

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About AlphaSense:

The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content.

The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us!

Location: New York, NY (Remote)

Reports To: Director, Corporate Finance Sales

About the Team:

The extraordinary AlphaSense Sales team is split into two parts: Financial Services and Corporates. The Financial Services Sales Team focuses on sales to hedge funds, asset management, investment banking, and private equity. The Corporate Sales team is verticalized with a focus on the Fortune 1000 in the following sectors: Life Sciences, Technology, Media, and Telecom, Energy and Industrials, Consulting, and Consumer Packaged Goods. Both the Financial Services and Corporate sales teams have Enterprise and Mid-Market sales professionals, and there is an additional corporate team of sales professionals focused exclusively on Investor Relations. This role sits within the Corporate Sales organization, working with mid-market and enterprise customers and partnering closely with a dedicated Investor Relations sales team.

About the Role:

We are looking for an entrepreneurial, driven sales professional to join our growing US Corporate sales team, focused on building new relationships and expanding existing ones across our Corporate Finance client base. This is an opportunity to join a high-growth company and sell an award-winning product that is rapidly being adopted by leading organizations globally. In this role, you will have meaningful ownership, visibility, and impact as you help shape AlphaSense’s continued growth within a critical vertical.

Who You Are:

• Demonstrated success selling a B2B SaaS solution into Corporations or Professional Services, with experience navigating complex, multi-stakeholder buying environments
• Experience selling into or across a Corporate Finance function, engaging stakeholders such as C-suite executives, Investor Relations, Accounting, Legal, Tax, and Communications
• Proven track record of meeting or exceeding sales targets, with a performance-driven mindset and commitment to building a winning culture
• Comfortable prospecting and building pipeline through outbound efforts, influencing senior decision-makers, and creating internal advocacy for enterprise-level deals
• Strong communicator who can distill complex concepts into clear, compelling messages across all levels of an organization
• Collaborative, curious, and adaptable, with a reputation for delivering results and partnering effectively across teams

What You’ll Do:

• Proactively build relationships with prospective and existing AlphaSense Corporate Finance customers to generate new business and expansion opportunities
• Own both new business development and account growth, including researching opportunities, prospecting new teams, conducting demos, managing trials, and closing deals
• Develop and maintain a healthy, accurate pipeline while forecasting against defined revenue targets
• Partner closely with Marketing, Customer Success, and Product Specialists to drive engagement, successful trials, and long-term growth
• Share market and customer insights with Sales, Product, Content, and Product Marketing teams to inform product and go-to-market strategy
• Travel to clients as business needs require

For base compensation, we set standard ranges for all roles based on function and level benchmarked against similar stage growth companies and internal comparables. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Final offer amounts are determined by multiple factors including candidate experience/expertise and may vary from the amounts listed below.

We offer a competitive benefits program, a generous commission plan with uncapped earning potential as well as equity.

Base Compensation Range

$79,000—$109,000 USD

AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination.

In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works.

Recruiting Scams and Fraud

We at AlphaSense have been made aware of fraudulent job postings and individuals impersonating AlphaSense recruiters. These scams may involve fake job offers, requests for sensitive personal information, or demands for payment. Please note:

• AlphaSense never asks candidates to pay for job applications, equipment, or training.
• All official communications will come from an @alpha-sense.com email address.
• If you’re unsure about a job posting or recruiter, verify it on our Careers page.

If you believe you’ve been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of AlphaSense please contact us. Your security and trust matter to us.